Computer Repair & IT Services
Reliable, friendly and affordable tech support for homes, students, and small businesses in Radford and the New River Valley.
Computer Repair
Get your computer running smoothly again.
Computer Diagnostics
Identify hardware and software issues to find the right solution for your device.
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Virus & Malware Removal
Remove unwanted malware, and security threats while helping protect your system.
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Computer Optimization
Improve device performance, free up space, and get your computer running like new.
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Operating System Services
Install, update, repair, or troubleshoot Windows and other operating systems.
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Computer Diagnostics
Starting at $30
If your computer is crashing, failing to start, freezing unexpectedly, or experiencing unusual behavior, we provide thorough diagnostics to identify the root cause. Once the issue is found, we’ll clearly explain the problem and recommend practical repair solutions to restore reliable performance.
Best For
- Computer won’t turn on
- Random crashes or blue screens
- Strange noises from the system
- Unknown hardware issues
- Problems you can’t identify yourself
Virus and Malware Removal
Starting at $70
Viruses, malware, adware, and other unwanted software can cause slow performance, intrusive popups, browser issues, and security risks. We thoroughly scan and clean infected systems, remove harmful software, and restore system stability while helping improve overall security to reduce the chance of future issues.
Best For
- Constant popups or ads
- Browser redirects
- Computer suddenly running slow
- Suspicious antivirus warnings
- Unwanted programs appearing
Computer Optimization
Starting at $50
Over time, computers often become slow due to unnecessary background processes, outdated software, startup clutter, and system inefficiencies. Our optimization service improves system responsiveness, reduces boot times, and helps your computer run faster and more efficiently
Best For
- Slow startup times
- Programs slow to open
- Lag during normal use
- General poor system performance
Operating System Services
Starting at $70
Whether your system needs a clean reinstall, troubleshooting for update failures, driver issues, or operating system repair, we provide professional Windows service and configuration. Our goal is to restore stability while minimizing downtime and preserving important data whenever possible.
Best For
- Windows won’t boot
- System update failures
- Corrupted system files
- Reinstalling or refreshing the OS
- Software compatibility issues
Hardware & Data
Keeping your devices and data safe.
Hardware Installations & Upgrades
Install or upgrade components like memory, storage, and more to improve performance.
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Data Backup & Transfer
Back up your important files or transfer data to a new device safely and securely.
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Basic Data Recovery
Recover accessible files from accidental deletion, drive issues, and other common problems.
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Hardware Upgrades & Installation
Starting at $40 + Parts
Upgrading key hardware components can dramatically improve performance and extend the life of your computer. We install and configure components such as solid-state drives, memory upgrades, replacement parts, and other hardware improvements to keep your system running at its best.
Best For
- Need more storage space
- Computer running out of memory
- Upgrading to an SSD
- Replacing aged components
- Improving system performance
Data Backup & Transfer
Starting at $45
Protecting your important files is essential. We assist with backing up personal data, transferring files to new systems, and helping ensure valuable documents, photos, and other information are safely preserved during repairs or system upgrades.
Best For
- Moving to a new computer
- Backing up important files
- Transferring photos and documents
- Preserving data before repairs
Basic Data Recovery
Starting at $60
Our basic data recovery service focuses on helping retrieve accidentally deleted or lost files when the storage device is still functioning properly. This includes recovering documents, photos, and other important data from working hard drives, SSDs, and external storage devices. We also help identify what recovery is realistically possible and recommend next steps if more advanced recovery methods are needed.
Best For
- Accidentally deleted files
- Recovering files after crashes
- Accessing data from corrupted operating systems
Applies to logical data loss only and does not include recovery from physically damage drives.
Data recovery success cannot be guaranteed.
Setup & Support
Get connected and stay productive.
Device Setup
Set up new computers, phones, printers, and other devices
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Network Setup
Configure home or small office networks, Wi-Fi, and connected devices
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Remote Assistance
Get help from the comfort of your home with secure remote support.
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General IT Support
Troubleshoot a wide range of technology issues and answer your questions.
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Device Setup
Starting at $40
Setting up a new computer, printer, or other device can involve more than simply turning it on. We help with software installation, account setup, device personalization, updates, and configuration to make sure your device is ready to use.
Best For
- Setting up a new computer or laptop
- Printer and peripheral installation
- Software installation and initial configuration
- Account setup and syncing
- Device personalization and system updates
Network Configuration
Starting at $40
Getting your devices connected properly can be frustrating when you’re dealing with routers, Wi-Fi, printers, or other network devices. We help configure your network and connected devices for reliable connectivity and easier everyday use.
Best For
- Wi-Fi and network setup
- Router and network device configuration
- Connecting computers, printers, and other devices
- Troubleshooting connectivity issues
- Setting up devices to communicate across your network
Remote Technical Assistance
Starting at $25
Many software issues can be resolved quickly without the need for an in-person visit. Through secure remote support, we can diagnose and resolve technical problems, adjust settings, install software, and provide guidance to get your system working properly again.
Best For
- Software troubleshooting
- Email or account setup issues
- System settings and configuration problems
- Minor performance issues
- Quick technical help without an on-site appointment
General IT Support
Starting at $40
Need help with a technology issue that doesn’t fit neatly into another service? We provide general IT assistance for everyday computer, software, and device questions. From figuring out how something works to getting a stubborn setting or application configured, we’re here to help.
Best For
- Help with software and settings
- Technology questions and how-to assistance
- Troubleshooting smaller issues
- Help with unfamiliar errors or messages
- Assistance with tasks that don’t fit another service
Small Business IT Support
Reliable technology support without the cost for a full-time IT department
Workstation setup and configuration
Network and device setup
Troubleshooting and problem solving
Software assistance
Remote Support
Ongoing technical support
Keep your business technology running smoothly so you can focus on what matters most.
Not Sure What You Need?
You don’t need to diagnose the problem yourself.
Tell us what’s happening and we’ll help determine the best next step.